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Tuesday, May 8, 2012

Hotel Industry Standards (For The Confused):


-Standard check-in time is 3 pm, standard check-out time is 11 am.  Not the opposite.

-You absolutely must provide a card for incidentals, even if the room/tax is prepaid.  Don't travel without owning a credit or debit card, it's just a terrible idea in this world.

-It is a firm social rule that you tip bellstaff.  Like waitstaff, they rely on tips for their basic income.

-It is special to have free coffee, wifi, breakfast, parking, toothpaste, water bottles, and/or chocolates.  Never be surprised if you have to pay for any of these things.

-Although they are the ones you'd speak with to solve the problem, keep in mind that noisy room neighbors are not the front desk's fault.

-Neither is the weather.  Or inconvenient movie theater locations.  Or traffic.  Or parades.  Or poor service at a local restaurant.  Or stains in your pants.  Or when you wake up on the wrong side of the bed.

-Acting like an asshole does not, contrary to the information in that worldwide memo that must have been sent out, get you better service.  It gets you a half-assed and half-hearted attempt to calm you, which sometimes includes a discount or a free upgrade, but it will never get you love.  And you squeeze a hell of a lot more free shit out of a front desk agent when she loves you.


Hopefully this has been helpful.  Now get out there and travel, folks! 

Have YOU hugged a front desk agent today?


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2 comments:

  1. Actually, this will come in handy very soon.

    ReplyDelete
  2. I knew you would like Charleston.

    ReplyDelete

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